Shipping and return policies for Captives On The Carousel

Shipping Info
We're sending from the UK via Royal Mail, so if you live abroad you could expect to have to wait a week or two...

Generally speaking, we'll always be as quick as possible sending the CD and we'll try to get it in the post the same day we get your order. Of course, we're doing this ourselves (and there's only two of us), and we might occasionally be on holiday or something, so in extreme circumstances it could take longer.

If you need it QUICK URGENT LIKE, send us a message and we'll do our best!

If you're lucky enough to live in Sheffield, get in touch with us - it's almost certainly cheaper for us to get one to you in person than putting it in the post.
Return Policy
If you don't like our CD, please send it back to us in a saleable condition and we'll refund all your money. Of course, you could always consider giving it to someone who you do think will like it!

If it's damaged or worn or otherwise not good enough to resell then sorry, there's not much we can do.

If the CD arrives damaged or defective we are VERY SORRY. Send it back to us, and let us know how much the postage is and we will send you a new one and refund you the return postage.